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HP HP2-I73 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Retail Industry Landscape | 25% | - Customer experience optimization - Inventory and workforce management - Retail operational challenges |
| Topic 2: HP Retail and Hospitality Solutions Portfolio | 25% | - POS systems, kiosks and digital signage - Software, security and service offerings - Hardware, peripherals and mobility solutions |
| Topic 3: Consultative Sales Approach | 25% | - Objection handling and closing techniques - Value proposition development - Needs assessment and discovery |
| Topic 4: Hospitality Industry Landscape | 25% | - Front and back-of-house operations - Efficiency and revenue management - Guest experience and service flow |
HP Selling HP Retail and Hospitality Solutions 2024 Sample Questions:
1. Which options are offered by HP Engage Express across the world? (Select three.)
A) Integrated printer
B) Screen sizes
C) 6.6-inch display with Ingenico Moby 5500M
D) Countertop or pedestal
2. What gives you all the links to assets for a given HP Engage product?
A) Product playbook
B) HP Asset Hub
C) Sales guides
D) HP Partner Portal
3. What is HP SureStart?
A) Browsing security
B) Embedded self-healing BIOS
C) Password recovery
D) BIOS protected with a cloud-based manufacturer golden copy
4. A customer is looking for a platform that is glove touch capable, IP rated, can be VESA mounted, and works on Android. Which device would you recommend?
A) HP Engage One
B) HP Engage One Pro
C) HP Engage Go 13.5"
D) HP Engage Flex Mini
Solutions:
| Question # 1 Answer: A,B,D | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: B |
