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HP HP2-H69 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Implementation and Service Delivery Overview | - Device management and support processes - Deployment models and rollout considerations - Refresh cycles and asset lifecycle management |
| Sales Positioning and Competitive Differentiation | - Positioning HP DaaS vs traditional device procurement - Target customer segments and use cases - Competitive comparison and value messaging |
| HP Device as a Service (DaaS) Fundamentals | - Customer pain points addressed by DaaS - Lifecycle management approach (procurement, deployment, support, refresh) - DaaS value proposition and business outcomes |
| HP DaaS Offer Structure | - Financing and subscription-based models - Hardware, services, and software bundling - Service levels and support components |
| Solution Design and Customer Scenarios | - End-user computing lifecycle optimization - Mapping customer requirements to DaaS offerings - Operational efficiency and IT cost reduction scenarios |
HP Selling HP Device as a Service 2018 Sample Questions:
Question 1
Which sequence correctly describes features included with HP DaaS Analytics and Proactive Management in the HP DaaS Standard plan?
A. dashboard with actionable reports, Windows password recovery, and predictive analytics for HP devices
B. dashboard with actionable reports, HP Service Experts, and predictive analytics for HP devices
C. predictive analytics for HP devices, health monitoring, and bulk device enrolment
D. HP Service Experts, end-user self-help, and bulk device enrolment
Question 2
What is included in all HP DaaS plans?
A. insights into device inventory and device health
B. option for simplified leasing agreement
C. Accidental Damage Protection
D. HP Service Experts
Question 3
What are the correct ways in which a channel partner can sell HP DaaS to a customer? (Select two.)
A. HP DaaS can be sold as a transaction with payment upfront for all hardware and services.
B. HP DaaS can be sold as an ecosystem sale with different vendors providing hardware and services.
C. HP DaaS can be sold as a technical sale with channel partners managing Analytics and Proactive Management.
D. HP DaaS can be sold as a contract with 1 - to 5-year terms available.
E. HP DaaS can be sold as a consultative sale with an HP Account Delivery Manager support.
Question 4
In which three ways does HP DaaS enable channel partners to enhance their business? (Select three.)
A. differentiates their business
B. increases margins
C. develops solution selling capabilities
D. provides access to high-impact marketing
E. improves customer service
F. builds revenue from loyalty
Solutions:
| Question 1 Answer: B | Question 2 Answer: C | Question 3 Answer: C,E | Question 4 Answer: B,C,D |
