About SAP E_C4HYCP_12 Exam

SAP E_C4HYCP_12 Certification Exam Topics:

Topic Areas	Topic Details, Courses, Books
Configuration > 12%	Configure the SAP Commerce Suite and its extensions and modules; resolve compilation issues, and customize the cockpits in the SAP Commerce Suite. Install & Upgrading SAP Commerce Configuring SAP Commerce Build Framework Deploying New SAP Commerce Softw Backend Administration Cluster Cluster Setup Logging Prcatices Logging Database Statements
Performance 8% - 12%	Analyze and improve overall system performance, and troubleshoot performance issues and identify bottlenecks. Infrastructure Considerations Performance Tuning Service Monitoring Dynatrace Monitoring
Integration > 12%	Connect the omni-commerce capabilities of SAP Commerce Cloud with other SAP products Integration and Data Management Intelligent Selling Service Integration Options
Troubleshooting > 12%	Troubleshoot issues with the SAP Commerce Suite (i.e. databases, clusters and cockpits). Troubleshooting Suggestions
Product Support Processes > 12%	Identify the scope of SAP Product Support and SLAs, and describe Product Support processes (i.e. incident escalation, bug fix and patch process). Application Management After Hours Support Support Searching for Known Issues Support Communication Guidelines Piority Levels Definition
General Support > 12%	Use the different features, extensions and add-ons of the SAP Commerce Suite; use other platform Core features. Solution Architecture Architecture Overview Order Management Security and User Management LDAP Extension Transparent Attribute Encryption Single Sign-On in Backoffice

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