Pegasystems PEGAPCBA84V1 Dumps - The Sure Way To Pass Exam
PEGAPCBA84V1 Exam Questions (Updated 2021) 100% Real Question Answers
Pegasystems PEGAPCBA84V1 Exam Syllabus Topics:
| Topic | Details |
|---|---|
| Topic 1 |
|
| Topic 2 |
|
| Topic 3 |
|
| Topic 4 |
|
| Topic 5 |
|
| Topic 6 |
|
| Topic 7 |
|
| Topic 8 |
|
| Topic 9 |
|
| Topic 10 |
|
| Topic 11 |
|
NEW QUESTION 17
You are defining a view for a loan application. If the loan applicant indicates that there is an existing open account, the Date account opened must be before the current date.
How do you configure the case type to verify that the value of Date account opened is in the past?
- A. Use a when condition.
- B. Use a pick list control.
- C. Use a calendar control.
- D. Use a validation condition.
Answer: D
NEW QUESTION 18
Consider the following scenario:
A customer files a fraud complaint. The complaint is investigated by a customer service agent.
* The customer service agent may request additional information from the customer.
* The merchant is notified and given 15 days to dispute the fraud claim.
* If the fraud claim is approved, an affidavit is sent to the customer and a refund is posted to the account.
* If the fraud claim is rejected, the customer is notified and given 15 days to respond. Select the case life cycle design that follows the guidelines for identifying and naming stages.
A)
B)
C)
D)
- A. Option A
- B. Option B
- C. Option C
- D. Option D
Answer: C
NEW QUESTION 19
Consider the following user story:
As a customer, I want to be able to cancel an open service request at any time.
Select the configuration option that satisfies the user story.
- A. Add a case wide action to the case workflow.
- B. Add an alternate stage to the case life cycle.
- C. Configure the Cancel button on the user views to resolve the case.
- D. Add a stage-only action to each stage in the case workflow.
Answer: A
NEW QUESTION 20
An airline has the following requirement:
A passenger requiring a service animal must document the type of animal, the size of the animal, and any relevant medical information the crew may need during the flight. The application prompts the passenger for this information when the passenger declares that they will travel with a service animal.
How do you configure the case life cycle to meet this requirement?
- A. Add a process to the case life cycle for service animal accommodation and apply a condition to determine when to run the process.
- B. Apply an optional action to the appropriate stage to allow the passenger to provide the information as needed.
- C. Create a child case for service animal accommodation to automatically resolve unless the passenger requires the accommodation.
- D. Configure a stage in the case life cycle for service animal accommodation and apply a stage validation condition.
Answer: D
NEW QUESTION 21
Which two requirements demonstrate the need to configure correspondence? (Choose Two)
- A. Text the customer with status changes in an insurance claim.
- B. Assign a new insurance claim to a case worker to process.
- C. Phone a customer for additional information about the case.
- D. Fax a new insurance claim to the auto repair shop.
Answer: A,B
NEW QUESTION 22
When applying for a credit limit increase, customers with standard credit cards must provide information in an Employment Information process. Requests from customers with Platinum credit cards automatically skip this process.
What task do you perform to implement this requirement?
- A. In the Employment Information process add a custom condition to test the card type.
- B. In the Employment Information process add a card type true/false field to a user view.
- C. In the Employment Information process add an Approve/Reject step to test the card type.
- D. In the Employment Information process validate card type for continued processing.
Answer: B
NEW QUESTION 23
Consider the following scenario:
An employee submits a request to purchase equipment. The request is sent to the manager for review. If approved, the request is forwarded to the Fulfillment department.
How do you name the step where the request is sent to the manager?
- A. Manager Approves Request
- B. Approve Employee Request
- C. Review Request
- D. Request Approval
Answer: C
NEW QUESTION 24
Which two situations require a data type? (Choose Two)
- A. A Date of account creation field is set to a default value of the current date.
- B. A Currency drop-down is populated with values from an external system of record.
- C. A Work preference picklist is populated with two values: Full time and Part time.
- D. Patient medical history is accessed from and written to an external system of record.
Answer: B,C
NEW QUESTION 25
From the left, drag each report into the corresponding report type on the right.
Answer:
Explanation:
NEW QUESTION 26
A software company wants customers to receive troubleshooting support easily. New customers prefer to get assistance by using a call center while more experienced customers prefer using the online company forum.
Which three of the following statements are true? (Choose Three)
- A. Experienced customer obtains troubleshooting assistance by using the online forum is a journey
- B. New customer obtains troubleshooting assistance by using a call center is a microjoumey
- C. New customer obtains troubleshooting assistance by using a call center is a journey
- D. Experienced customer obtains troubleshooting assistance by using the online forum is a microjoumey
- E. Customer obtains troubleshooting assistance is a microjoumey
- F. Customer obtains troubleshooting assistance is a journey
Answer: C,D,E
NEW QUESTION 27
A purchase request list report includes columns for case ID and regional cost center. A manager wants the report to show the total number of purchase requests for each of the regional cost centers.
How do you design the report?
- A. Define a function for the cost center column to total the case IDs.
- B. Summarize the regional cost centers by count.
- C. Create a filter for each cost center and count the case IDs.
- D. Summarize the case ID column by count.
Answer: D
NEW QUESTION 28
A team is developing a new customer-focused application. The team wants to achieve the maximum benefits of application adoption.
Select each example on the left and drag it to the appropriate design concept on the right.
Answer:
Explanation:
NEW QUESTION 29
A requirement for a hotel reservation case type states that as customers change their room selection, the total cost of the reservation updates accordingly.
How do you satisfy this requirement?
- A. Configure a validate condition for the total cost field.
- B. Configure a when condition for the total cost field.
- C. Configure a field group list for all the room types.
- D. Configure a calculation for the total cost held.
Answer: C
Explanation:
https://collaborate.pega.com/question/test-process-flow
NEW QUESTION 30
You are configuring an accident claim case for an automobile insurance company with two child cases as illustrated.
How do you suspend the parent case processing until the child cases are resolved?
- A. Add a wait step to the parent case pausing the parent case until the child cases resolve.
- B. Add a service level agreement to resolve the child cases within 90 days.
- C. Add a 30-day wait to the parent case to allow time for the child cases to resolve.
- D. Add an approval step to each of the child cases to resolve the cases.
Answer: A
NEW QUESTION 31
In the first design sprint, during the initial workshop with an airline, you obtain several deliverables and outcomes. In the Answer area, identify the output type for each deliverable or outcome.
Answer:
Explanation:
NEW QUESTION 32
You are designing a medical claim case type and have the following requirement: Medical claims must be resolved within five days.
To meet this requirement, you must set the____________. in the service level to five days.
- A. priority
- B. goal
- C. deadline
- D. urgency
Answer: C
NEW QUESTION 33
......
Pass Pegasystems PEGAPCBA84V1 Exam Quickly With ExamCost: https://www.examcost.com/PEGAPCBA84V1-practice-exam.html
