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NEW QUESTION 98
When establishing an enterprise data model, the BEST way to ensure the integrity of data is to:
- A. classify information using an agreed-upon schema.
- B. implement the highest level of protection to data across the enterprise.
- C. establish a privileged access management platform.
- D. implement a data loss prevention (DLP) program.
Answer: D
NEW QUESTION 99
The entry points to Service Strategy are referred to as "the Four Ps". They identify the different forms a service strategy may take. Which of the following is a correct list of the 'Four Ps'?
- A. People, Potential, Products, and Performance
- B. Perspective, Position, Plan, and Pattern
- C. Potential, Preparation, Performance, and Profit
- D. People, Products, Partners, and Profit
Answer: B
NEW QUESTION 100
Which of the following is the BEST method for making a strategic decision to invest in cloud services?
- A. Define a balanced scorecard.
- B. Benchmarking.
- C. Prepare a business case.
- D. Prepare a request for information (RFI),
Answer: C
NEW QUESTION 101
In which of the following editions of COBIT was "Management Guidelines" added?
- A. The fourth edition
- B. The second edition
- C. The third edition
- D. The first edition
Answer: B
Explanation:
Section: Volume C
NEW QUESTION 102
Service Level Management provides for continual identification, monitoring and review of the levels of IT services specified in the service level agreements (SLAs). What are the responsibilities of Service Level Management? Each correct answer represents a part of the solution. Choose all that apply.
- A. Ensuring the primary functions of the Service Desk.
- B. Producing and maintaining a Service Catalog.
- C. Ensuring that the agreed IT services are delivered.
- D. Liaising with Availability Management.
- E. Ensuring that appropriate IT Service Continuity plans have been made.
Answer: B,C,D,E
NEW QUESTION 103
Which of the following is a process improvement approach that provides organizations with the essential elements for effective process improvement and guides process improvement across a project, a division, or an entire organization?
- A. Capability Maturity Model Integration
- B. COBIT
- C. Service Portfolio
- D. Six Sigma
Answer: A
NEW QUESTION 104
Which of the following activities MUST be completed before developing an IT strategic plan?
- A. Develop an enterprise architecture (EA) framework
- B. Align the enterprise vision statement with business processes
- C. Review the enterprise business plan
- D. Review the enterprise risk tolerance level
Answer: C
NEW QUESTION 105
Which of the following is the BEST way for an organization to minimize the difference between expected and delivered services when acquiring resources?
- A. Negotiate service level agreements (SLAs)
- B. Measure service delivery using industry benchmarks
- C. Require quarterly benefits realization reporting
- D. Include a right-to-audit clause in the contract.
Answer: A
NEW QUESTION 106
Which of the following areas tracks the project delivery, and monitors the IT services?
- A. Risk management
- B. Value delivery
- C. Strategic alignment
- D. Performance measurement
Answer: D
NEW QUESTION 107
Which of the following has the tendency or inclination of outlook that is a troublesome source of error in human sensing?
- A. Risk
- B. Vulnerability
- C. Defect
- D. Bias (of measurement)
Answer: D
NEW QUESTION 108
Holly and Gary are HR Professionals in their organization and they're working to develop the strategic plan for their organization. Holly and Gary are using SWOT analysis to help understand the needs of human, financial, technological, capital, and other aspects of their organization. What is SWOT?
- A. SWOT is an analysis to define the seriousness, weaknesses, openness, and timetable of organization development.
- B. SWOT is an analysis to define the strengths, weaknesses, openness, and timeliness of an organization.
- C. SWOT is an analysis to define the strengths, weaknesses, opportunities, and threats an organization may face.
- D. SWOT is an analysis to define the schedule, weaknesses, opportunities, and timetable of a project endeavor.
Answer: C
NEW QUESTION 109
Which of the following should a new CIO do FIRST to ensure information assets are effectively governed?
- A. Quantify the business value of information assets
- B. Evaluate information access methods
- C. Perform an information gap analysis
- D. Review information classification procedures
Answer: D
NEW QUESTION 110
A CIO is concerned with the potential of vendor system failures that could cause a large amount of unintended system downtime. To determine how to prepare for this concern, what is MOST important for the CIO to review?
- A. Service-level metrics
- B. IT procurement policy
- C. Business impact analysis (BIA)
- D. IT balanced scorecard
Answer: C
NEW QUESTION 111
You are the project manager of the NNN project for your company. You and the project team are working together to plan the risk responses for the project. You feel that the team has successfully completed the risk response planning and now you must initiate what risk process it is. Which of the following risk processes is repeated after the plan risk responses to determine if the overall project risk has been satisfactorily decreased?
- A. Qualitative risk analysis
- B. Quantitative risk analysis
- C. Risk identification
- D. Risk response implementation
Answer: B
NEW QUESTION 112
You are the business analyst for the YGT Organization. You have just completed a capabilities gap assessment and have determined that your organization does not have the necessary resources and technology to seize a business opportunity. What is the most likely course of action for the organization?
- A. Move onto the next opportunity.
- B. Launch a new project.
- C. Hire contractors to complete the project work.
- D. Hire additional resources.
Answer: B
NEW QUESTION 113
Which of the following processes contained in the Portfolio Management domain of Val IT establishes an investment threshold?
- A. PM7
- B. PM5
- C. PM6
- D. PM4
Answer: C
NEW QUESTION 114
What is the major goal of risk management in the decision-making process?
- A. To manage the uncertainty
- B. To manage the resources
- C. To manage the time
- D. To manage the clients
Answer: A
Explanation:
Section: Volume C
NEW QUESTION 115
Which of the following sub-processes of Service Portfolio Management is used to define the overall goals that the service provider should follow in its development based on the outcome of Strategic Service Assessment?
- A. Service Strategy Definition
- B. Service Portfolio Update
- C. Strategic Planning
- D. Strategic Service Assessment
Answer: A
NEW QUESTION 116
All projects that are presented in your organization must go through a board to review the return on investment, risk, and worthiness of a project. All projects are considered but not all projects are initiated. What is the name of the process that this board is completing in your organization?
- A. Project portfolio management
- B. Project selection committee
- C. Project portfolio management board
- D. Change governance
Answer: A
NEW QUESTION 117
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