ARC-801 Sample Practice Exam Questions 2023 Updated Verified [Q55-Q75]

ARC-801 Sample Practice Exam Questions 2023 Updated Verified

Exam Study Guide Free Practice Test LAST UPDATED ARC-801

Salesforce is a leading provider of customer relationship management (CRM) solutions, offering a range of products and services aimed at helping businesses optimize their customer interactions. One of the key offerings in the Salesforce portfolio is the ARC-801 certification exam, which is designed to help professionals design and implement B2B multi-cloud solutions using Salesforce technology.

 

NEW QUESTION # 55
GG3 has gone live with a B2B multi-cloud solution and plans to add more functionality over time. The company has a team of system administrators who each focus on a specific cloud and area of functionality. GG3 has decided to use an Org-Based deployment approach. It wants to protect the investment made and set the team up for success in the future.
What should a Solution Architect recommend as a best practice to put checks in place for decisions on changes moving forward?

• A. Budget for a Governance and Monitoring structure that includes a communications plan and project methodology for the following year.
• B. Engage a third-party company to manage all governance and represent as the Steering Committee.
• C. Set up a Governance and Monitoring structure that includes a Steering Committee, a Center of Excellence, and a Data governance council.
• D. Engage Salesforce services to manage all governance and represent as the Steering Committee.

Answer: C

Explanation:
governance is the process of defining and enforcing policies, standards, and best practices for managing your Salesforce implementation. It helps you ensure quality, consistency, security, and compliance across your multi-cloud solution.
https://trailheadacademy.salesforce.com/classes/arc801-Design-and-implement-b2b-multi-cloud-solutions

NEW QUESTION # 56
Universal Containers (UC) uses Marketing Cloud and recently added Sales Cloud to manage its business activities, as well as B2B Commerce to redesign its website. Today, a lead is created each time a customer leaves the site without finalizing their purchase. The number of leads created is increasing and representatives can no longer meet their callback deadlines.
With the new website, UC wants to increase the number of finalized sales and offer similar products to customers while reducing the Sales team's workload. Sales representatives should only call back customers if there is an upsell or cross-sell opportunity.
Which three recommendations should a Solution Architect make to meet these needs' Choose 3 answers

• A. Send automated emails in Sales Cloud with discounted offers to customers who abandoned their cart.
• B. Create an opportunity when a customer clicks a cross-sell or upsell email link.
• C. Set up lead nurturing with Marketing Cloud and automate emails through journeys.
• D. Stop creating leads in Sales Cloud for abandoned carts.
• E. Put all leads from the abandoned carts in a queue.

Answer: A,B,D

Explanation:
Set up lead nurturing with Marketing Cloud and automate emails through journeys. This recommendation would help UC to send personalized and targeted emails to customers who abandoned their cart, based on their behavior or preferences1. For example, UC could send emails with discounted offers, cross-sell or upsell suggestions, testimonials, or reminders to complete their purchase3. Marketing Cloud journeys can also track customer engagement and measure campaign effectiveness2.
Create an opportunity when a customer clicks a cross-sell or upsell email link. This recommendation would help UC to identify customers who are interested in buying more products or services from them, based on their email interactions1. For example, if a customer clicks on a link that shows similar products to their cart items, UC could create an opportunity in Sales Cloud and assign it to a sales representative for follow-up3. This way, UC could increase their sales revenue and conversion rate by focusing on qualified leads2.
Stop creating leads in Sales Cloud for abandoned carts. This recommendation would help UC to reduce the Sales team's workload and avoid cluttering their system with unqualified leads1. By creating leads only for customers who show interest in buying from UC, UC could streamline their lead management process and improve their lead quality3.

NEW QUESTION # 57
Universal Containers (UC) is about to implement Sales Cloud, Service Cloud, and Revenue Cloud within its newly created Salesforce environment. But before UC begins, the CIO would like to understand the options for creating and migrating changes within Salesforce. UC is about to use a sandbox for the initial build and will deploy customisation up to the production environment. UC has decided to build packages of metadata to silo the functionality between the three clouds it is implementing for.
What are two key considerations a Solution Architect should keep in mind when recommending packaging?
Choose 2 answers

• A. It is impossible to track source control with package development; either the org owns the source or a source control does, but never both.
• B. Only utilize one functional automation tool (Flow, Workflow Rules, Process Builder) per object.
• C. Clouds like Revenue Cloud have their own packages so it is easy to work with them because their automation is limited.
• D. Design the package as modular, loosely coupled units of metadata rather than large chunks of an org.

Answer: B,D

Explanation:
Packaging is a way of organizing and distributing your customizations and applications on the Salesforce platform1. Packaging can help you manage changes across different environments, such as sandboxes and production2.
Designing the package as modular, loosely coupled units of metadata rather than large chunks of an org is a best practice for packaging3. This can help you avoid dependencies and conflicts between different packages and clouds3. It can also make your package easier to maintain and upgrade3.
Only utilizing one functional automation tool (Flow, Workflow Rules, Process Builder) per object is another best practice for packaging4. This can help you avoid performance issues and unexpected behaviors caused by multiple tools triggering on the same object4. It can also make your package easier to debug and test4.

NEW QUESTION # 58
A client is running a project with a 626 multi-cloud setup involving Marketing Cloud, Sales Cloud, Service Cloud, Experience Cloud, and MuleSoft. Currently, MuleSoft is primarily used to integrate with third-party systems. Marketing Cloud is connected to Sales/Service using the standard connector. A recent requirement-gathering session, involving all functional streams, brought up the question of where consolidated reporting mil happen. So far, reporting has only been looked at individually per stream.
There is a steering committee meeting 1 week from now. The Solution Architect was asked to provide different solutions to fix the problem. The expectation is that a high-level evaluation will be done prior the steering committee meeting so that an indication of options can be given and additional funding can be requested.
Which three critical steps should the Solution Architect take first?
Choose 3 answers

• A. Review the established and planned dataflows to understand where the systems of record sit and where data is transported to already.
• B. Identify key drivers and high-level data scope behind the need for a consolidated reporting.
• C. Ensure all data objects across the different clouds have a unique external identifier
• D. Review the system landscape to identify other existing solutions for reporting and start to investigate high-level cost impacts (inel. licenses aspects) for the most viable.
• E. Draft a solution to show how consolidated reporting can be done using CRM Analytics.

Answer: A,B,D

Explanation:
Review the established and planned dataflows to understand where the systems of record sit and where data is transported to already. This is an important step to assess the current state of data integration and identify any gaps or challenges that might affect the reporting solution.
Identify key drivers and high-level data scope behind the need for a consolidated reporting. This is an essential step to understand the business requirements and expectations for the reporting solution, as well as the key metrics and KPIs that need to be measured and reported on.
Review the system landscape to identify other existing solutions for reporting and start to investigate high-level cost impacts (incl. licenses aspects) for the most viable. This is a useful step to explore the possible options for delivering a consolidated reporting solution, such as using existing tools or platforms, building a custom solution, or leveraging third-party solutions. It also helps to estimate the costs and benefits of each option.

NEW QUESTION # 59
What should a Solution Architect do to ensure that all requirements for a multi-cloud implementation are captured during discovery sessions so that project stakeholders are aligned with the project team on deliverables?

• A. Develop and present the business case to all project stakeholders before beginning the solution design and development phase.
• B. Define and document the user journey map with project stakeholders to capture the customer interactions at all touchpoints.
• C. Develop and present the project scope itemized within the requirements document to all project stakeholders before beginning the solution design and development phase.
• D. Define and document the business value map with project stakeholders to capture the value provided by the implementation.

Answer: B

Explanation:
According to 1, customer-centric discovery is the Salesforce method for learning more about customers so you can gain insights into their business challenges and share those insights with them. A user journey map is a tool that helps you visualize how customers interact with your products or services across different channels and stages.
By defining and documenting the user journey map with project stakeholders, you can capture all the requirements for a multi-cloud implementation that aligns with the customer's goals and pain points2. You can also identify any gaps or opportunities for improvement in the customer experience.

NEW QUESTION # 60
A Solution Architect is working with Northern Trail Outfitters' Sales and Services team. They are currently evaluating how many environments they need to procure. As part of a preliminary review, it was identified that although the different business units were happy working m separate environments, there is a requirement to know each other's transactions.
Which two requirements would make the Solution Architect recommend a Single org over a multi-org strategy?
Choose 2 answers

• A. Global case management across lines of business
• B. Simple security architecture across lines of business
• C. Collaboration between lines of business
• D. Access to shared lines of business data

Answer: C,D

Explanation:
1. Collaboration between lines of business. According to 1 and 2, having a single-org architecture can facilitate collaboration between different lines of business by allowing them to share data, processes, workflows, reports, dashboards, etc. This can improve communication, efficiency, and productivity across the organization.
2. Access to shared lines of business data. According to 1 and 3, having a single-org architecture can enable access to shared data across different lines of business by using common objects, fields, records, etc. This can improve data quality, consistency, and visibility across the organization.

NEW QUESTION # 61
Towards the end of the discovery phase, the sales manager and subject matter experts raise a request to get hands-on experience with the solution as soon as possible. They want to ensure the requirements they provided are correctly built out in Salesforce. The project sponsor is unsure how that request may affect the schedule.
Which method should a Solution Architect consider in this scenario to validate the requirements during the build sprint without impacting the project timelines?

• A. Ensure the project sponsor reviews and signs off on the Functional Specification Document as an acknowledgment that what was built aligns with the original requirements.
• B. Run a User Acceptance Testing discovery session, based on the Functional Specification Document, to ensure the testing script meets the end users' needs.
• C. Give the end users access to a sandbox environment and a testing script for each of the user stories. Ask UAT testers to perform their tasks and collect feedback from them in the testing script.
• D. Give every end user the Functional Specification Document as their training materials and test them on the contents.

Answer: C

Explanation:
user acceptance testing (UAT) is a stage in the software development cycle designed to test if the solution supports the business and user needs in a real-world scenario. UAT involves end users or domain experts who follow a series of test steps to verify if specific requirements perform as expected.
Give the end users access to a sandbox environment and a testing script for each of the user stories. Ask UAT testers to perform their tasks and collect feedback from them in the testing script. This method would allow the end users to get hands-on experience with the solution as soon as possible and provide feedback on any issues or gaps they encounter. This would also ensure that what was built aligns with the original requirements and meets their expectations13.
https://trailhead.salesforce.com/content/learn/modules/user-acceptance-testing-video/learn-about-user-acceptance-testing

NEW QUESTION # 62
Universal Containers (UC) recently completed a successful implementation of B2B Commerce classic and saw an immediate increase in both its customer experience ratings and overall bottom line due to the influx of sales through its commerce application. After this initial experience, UC decided to target its internal Sales team for the same successful outcome with Salesforce CPQ and Sales Cloud.
UC's requirements include that its internal Sales team be able to sell its current commerce catalog and expand this catalog to include even more products. In addition, UC wants to give its internal Sales team the ability to utilize CPQ's discounting functionality, along with approval rules for its Sales leadership team. Today, product and pricing is mastered in B2B Commerce and orders are fulfilled in the ERP.
What should a Solution Architect recommend when architecting a solution to meet UC's requirements?

• A. The Product and Pricing Data should be mastered in the ERP and then integrated into both B2B Commerce and CPQ via REST API.
• B. The Product and Pricing data should be mastered in B2B Commerce and integrated into CPQ via REST API, and finally integrated to the ERP via SOAP API.
• C. The Product and Pricing data should be mastered in CPQ and integrated to B2B Commerce via Apex, and then finally integrated into the ERP via a middleware solution.
• D. The Product data should be mastered inside B2B Commerce, while Pricing should be mastered inside CPQ. Both solutions should be integrated via Apex and then integrated to the ERP via SOAP API.

Answer: B

Explanation:
it leverages the existing product and pricing data that is mastered in B2B Commerce and integrates it into CPQ via REST API, which is a standard and flexible way of exchanging data between different systems. There are connectors available on AppExchange that can help synchronize product and pricing data between B2B Commerce and CPQ, as well as streamline channel experiences and align order history. Integrating the final orders to the ERP via SOAP API can also ensure that the fulfillment process is consistent and accurate.
https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3u00000MSk6gEAD

NEW QUESTION # 63
Universal Containers (UC) is undergoing a multi-year digital transformation across its Sales, Marketing, Fulfillment, and Accounting channels. Based on UC's initial success using MuleSoft's API-led approach as its integration strategy, UC chose Salesforce for its transformation. The Solution Architect assigned to the project has just begun pre-planning for the first phase with UC's Implementation team.
Which document should the Solution Architect ask for to get an overview of the customer's current infrastructure so they can begin the first phase of the digital transformation?

• A. A Reference Architecture Diagram complete with system of record notation
• B. A future state roadmap detailing all of the implementation phases
• C. A MuleSoft Application Document complete with integration patterns
• D. A Salesforce ERD Document complete with field definitions

Answer: A

Explanation:
a reference architecture diagram is a document that shows the high-level view of the customer's current infrastructure, including the systems, applications, data sources, integrations, and security layers. A reference architecture diagram also indicates which system is the system of record for each data entity and how data flows between systems.
A reference architecture diagram is useful for a Solution Architect to get an overview of the customer's current infrastructure so they can begin the first phase of the digital transformation. A reference architecture diagram can help identify gaps, risks, dependencies, and opportunities for improvement in the existing landscape. It can also serve as a baseline for designing future state solutions that leverage Salesforce products and features.
https://www.salesforceben.com/b2c-solution-architect-certification-guide-tips/

NEW QUESTION # 64
Northern Trail Outfitters (WTO) has around 500,000 active customers stored m the Account object. NTO gets an average of two orders per customer each month from both internal and online sales channels. NTO is expecting growth of 15% year-over-year (YoY). Various NTO users have recently started complaining about slower performances while accessing order information or running reports. NTO customers are also teeing slower responses while accessing their order history on B2B Commerce.
Which two options should a Solution Architect consider to improve performance' Choose 2 answers

• A. Develop an archiving strategy around order records from Salesforce based on a criteria that works with customer.
• B. Create a custom component to display all order information.
• C. Enable reporting snapshots to store summarised information.
• D. Use external objects instead of standard B2B Commerce Order object.

Answer: A,C

Explanation:
1. Develop an archiving strategy around order records from Salesforce based on criteria that works with customers. This will help to reduce the load on the system by removing older order records that are not frequently accessed.
2. Enable reporting snapshots to store summarised information. This will allow users to access summarised data instead of running resource-intensive reports on large datasets.
According to 1, developing an archiving strategy around order records from Salesforce based on a criteria that works with customer can improve performance by reducing the amount of data stored in Salesforce and improving query efficiency. You can use tools like Data Loader or third-party apps to export and archive old order records that are no longer needed.
According to 2, enabling reporting snapshots to store summarised information can improve performance by reducing the need to run complex reports on large data sets. Reporting snapshots let you report on historical data by capturing data from report results and storing them as custom objects. You can then use these custom objects to create reports and dashboards.

NEW QUESTION # 65
A Solution Architect is presenting a design for the Phase 1 rollout of a B2B multi-cloud solution that includes CPQ and B2B Commerce using the CPQ B2B Commerce Connector. During the presentation, business stakeholders push bade on some of the key design aspects. The business is keen to have the product images and SCO data pushed back to CPQ from 828 Commerce, which is not incorporated in the current design. Further, the business wants the Solution Architect to find a way to map discounts and promotions in 828 Commerce to CPQ pricing and add that to the Phase 1 deliverables.
Which two responses should a Solution Architect present to the stakeholder s?
Choose 2 answers

• A. Map the product images from B2B Commerce to CPQ, by passing the URL of the image File from CC Product to Product2 object. SEO data sync will require additional customization and it is recommended for Phase 2.
• B. Product Images and SCO data are B2B Commerce specific metadata. It is recommended to keep them only in 828 Commerce, and not push to CPQ.
• C. Map the discounts and promotions to Additional Discounts field on the quote Int. However, we would need to ensure that the price rules do not run for quotes originated from B2B Commerce unless there is a specific business need.
• D. There are significant differences in the discounting models and options between B2B Commerce and CPQ, and for that reason, it is better to handle them separately. without syncing to CPQ.

Answer: B,D

Explanation:
https://help.salesforce.com/s/articleView?id=sf.icx_b2b_cart_to_quote_connector.htm&language=en_US&type=5

NEW QUESTION # 66
Universal Containers (UC) is currently utilizing Sales Cloud and Revenue Cloud for its direct Sales team. UC would like to create an indirect Sales team with its vendors using Experience Cloud as the front end with the same kind of quoting functionality the direct Sales team uses within Revenue Cloud. However, UC wants to ensure that data from the internal direct Sales team is not visible to the external indirect Sales team in Experience Cloud.
What is the first configuration a Solution Architect should consider when implementing Experience Cloud in this scenario?

• A. Add Indirect Sales Team to existing Direct Sales Team Role Hierarchy.
• B. Enable External Sharing Model to create external organization-wide defaults.
• C. Start creating Sharing Sets for Experience Cloud users to access Sales Cloud.
• D. Make internal organization-wide defaults Public Read Only to create external visibility.

Answer: B

Explanation:
Enable External Sharing Model to create external organization-wide defaults. This allows you to set different sharing settings for internal and external users based on profiles or roles. You can also use criteria-based sharing rules to grant access to records based on field values1.
https://architect.salesforce.com/diagrams/template-gallery/automotive-dealer-solution-architecture

NEW QUESTION # 67
AC Computers is launching a new subscription bundle service and plans to primarily sell through direct sales and a website storefront for existing customers. Direct Sales needs the ability to configure complex deals and manage subscription. Existing customers need the ability to initialize a request for additional products and services from the storefront and seamlessly send the request directly to Sales to finalize the quote.
Which three recommendations should a Solution Architect make to meet these business requirements?
Choose 3 answers

• A. B2B Commerce
• B. Salesforce CPQ
• C. Salesforce Order Management
• D. Salesforce Billing
• E. CPQ B2B Commerce Connector

Answer: A,B,D

Explanation:
Salesforce CPQ2: This is a tool that helps direct sales configure complex deals and manage subscriptions. It also allows existing customers to request additional products and services from a self-service portal and send them to sales for approval.
Salesforce Billing2: This is a tool that handles invoicing and payment collection for subscription-based businesses. It integrates with Salesforce CPQ and other Salesforce clouds to automate billing processes and ensure accuracy.
B2B Commerce2: This is a tool that enables existing customers to buy products and services online from a branded storefront. It also integrates with Salesforce CPQ and other Salesforce clouds to provide a seamless customer experience.

NEW QUESTION # 68
AC Computers is getting ready to go live with automated subscription invoicing using Sales Cloud and Revenue Cloud. AC Computers' primary goal is to retire its homegrown system used for manual invoicing and migrate any outstanding bookings. The company wants to make sure there is little disruption to a customer's current invoicing schedule when it goes live with Salesforce Billing and retires the existing system.
Which three recommendations should a Solution Architect make to reduce customer impact?
Choose 3 answers

• A. Compare invoices as produced in both systems to ensure customer invokes are as expected.
• B. Migrate all historical payment methods from the homegrown system.
• C. Utilize the standard user adoption reports and dashboards to track invoice data.
• D. Create a release and change management process to incorporate feedback and fix issues.
• E. Provide training and enablement for end users and admins prior to go live.

Answer: A,B,D

Explanation:
https://www.salesforce.com/news/stories/introducing-revenue-cloud/
https://www.salesforce.com/products/cpq/overview/
1. Migrate all historical payment methods from the homegrown system. According to 1, Revenue Cloud helps you manage your billing and payment processes across different channels and systems. To reduce customer impact, you should migrate all historical payment methods from your homegrown system to Revenue Cloud so that you can continue to process payments smoothly and securely for your existing customers.
2. Compare invoices as produced in both systems to ensure customer invokes are as expected. According to 2 and 3, Revenue Cloud allows you to create and manage invoices for your customers based on various factors such as contracts, subscriptions, usage, etc. To reduce customer impact, you should compare invoices as produced in both systems to ensure that they are accurate and consistent with your customer expectations and agreements.
3. Create a release and change management process to incorporate feedback and fix issues. According to 4, following best practices for release and change management can help you improve your revenue performance and customer satisfaction. To reduce customer impact, you should create a release and change management process that allows you to incorporate feedback from your customers, end users, admins, etc., and fix any issues that may arise during or after the go live.

NEW QUESTION # 69
Universal Containers (UC) recently went live with a multi-cloud implement at ton consisting of Experience Cloud, Service Cloud, and Marketing Cloud Account Engagement. The UC Marketing team wants to generate Marketing Cloud Account Engagement emails using the same dynamic content that users access in Experience Cloud. They want to trigger Marketing Cloud Account Engagement emails based on certain user actions while keeping the content dynamic and configurable via a user- friendly mechanism.
Which approach should a Solution Architect recommend m this case?

• A. Build a custom application using Lightning Web Components to make the email content dynamic and configurable.
• B. Use Salesforce CMS on Experience Cloud and the new Marketing Cloud Account Engagement Lightning Email Experience.
• C. Change the data model to support sending Marketing Cloud Account Engagement email via the Experience cloud site.
• D. Consider finding AppExchange packages that support this functionality on Experience Cloud and Marketing Cloud Account Engagement.

Answer: B

Explanation:
Using Salesforce CMS and the new Marketing Cloud Account Engagement Lightning Email Experience can enable the UC Marketing team to generate Marketing Cloud Account Engagement emails with dynamic content accessed through Experience Cloud. This approach can provide a user-friendly mechanism to configure content and trigger email sends based on user actions, without changing the data model. Additionally, this approach leverages native Salesforce functionality and does not require custom development or third-party packages.
https://www.salesforce.com/products/experience-cloud/features/customer-engagement-solutions/

NEW QUESTION # 70
After a Solution Architect presents the Salesforce User Attribute Chart, the project owner has some concerns and questions regarding the Role Hierarchy choices for the executive assistant who reports to all of the VPs. There are also questions about the ideal license given to the CEO who provides executive oversight and reviews the Executive Dashboard at the end of each accounting period. There are some restrictions on budget spend for overall licenses, and the user base is forecasted to continue to grow.
Which two explanations should the Solution Architect use to address the concerns and gain final acceptance?
Choose 2 answers

• A. The Role Hierarchy should mirror the organization chart. Therefore, sharing settings need to be put in place for the executive assistant given the need to have access to the data of all of the VPs being supported.
• B. The CEO should have a Sales Cloud license given that the role is a processor of information and should be at the top of the Role Hierarchy.
• C. Given that the executive assistant will need access to the data for all of the VPs being supported, the assistant should be placed higher up in the Role Hierarchy than the VPs.
• D. The CEO should have a Platform Plus license given that the role is a consumer of information and should be at the top of the Role Hierarchy.

Answer: A,B

Explanation:
a Sales Cloud license is suitable for users who need full access to standard CRM and Force.com AppExchange apps. The CEO should have this type of license since they are a processor of information and need to review the Executive Dashboard.
a role hierarchy is a mechanism to control the data access to the records on a Salesforce object based on the job role of a user. Users can access the data of all the users directly below them in the hierarchy. Therefore, the role hierarchy should mirror the organization chart, and sharing settings need to be put in place for the executive assistant who reports to all of the VPs.
https://www.salesforce.com/resources/guides/salesforce-user-management-guide/

NEW QUESTION # 71
AW Computing (AWC) has just completed a multi-cloud implementation for Salesforce and is facing major user adoption challenges. Users are complaining that the system is complicated and hard to navigate.
What can the Center of Excellence (CoE) for Salesforce do to help increase user adoption?

• A. Record hour-long pieces of training for each job role so users can review on their own time.
• B. Ensure each team has a Salesforce champion that can provide one-on-one training.
• C. Break down training materials into quick reference guides for job-specific functions.
• D. Place all training materials on the home page so users can find them easily.

Answer: C

NEW QUESTION # 72
Universal Containers (UC) u selling containers globally via distributors and is experiencing significant double-digit growth year-over-year. UC uses a centralized ERP system that holds the financial information of the distributors. The ERP system is siloed but offers connectivity via APIs. The account managers need to reference the financial information stored in the ERP while approving an order of a distributor inside Salesforce. The financial information of a distributor may change ad-hoc during the day in the ERP system and account managers need the latest data in front of them.
What should a Solution Architect recommend while designing an integrated, scalable solution to meet UC's needs?

• A. Use the scheduled data loader to extract the financial information every night from the ERP and save it inside Salesforce.
• B. Retrieve the financial information on-demand from the ERP via API and display the information as read-only using a lightning component.
• C. Schedule a MuleSoft batch job to retrieve financial information from the ERP every night and store it inside Salesforce for quick access.
• D. Use Change Data Capture to update the changes on the financial information inside Salesforce m near-real time.

Answer: B

Explanation:
Salesforce integration patterns are strategies for common integration scenarios between Salesforce and other systems1.
The five most common Salesforce integration patterns are: Migration, Broadcast, Aggregation, Bi-directional synchronization, Correlation23.
The financial information of a distributor is an example of data virtualization, which is a type of correlation pattern4.
Data virtualization involves retrieving data on-demand from a remote system via API and displaying it as read-only using a lightning component4.

NEW QUESTION # 73
Universal Containers (UC) is currently utilizing Salesforce Revenue Cloud, Service Cloud, and Field Service for its internal Sales teams, call center, and field service teams. The field service team has asked for new data visibility around Sales and Service data because customers in the field will often ask about sales orders that typically exist within Revenue Cloud.
What is an immediate consideration a Solution Architect should provide regarding giving this kind of data access?

• A. Provide the field service team with a Sales Cloud license to view Order data.
• B. Provide the field service team with CPQ licenses to view Order data.
• C. Generate a new permission set that grants access to the Order object and assign it to the field service users.
• D. Generate a new profile that grants access to the Order object and assign it to the field service users.

Answer: C

Explanation:
Generate a new permission set that grants access to the Order object and assign it to the field service users1. This way, you can provide granular access to specific fields and records without changing their existing profile or license. This can also improve performance by avoiding unnecessary queries and calculations for sharing.
https://trailhead.salesforce.com/credentials/b2bsolutionarchitect

NEW QUESTION # 74
Universal Containers (UC) is undergoing a full digital transformation and has chosen Salesforce as one of the main components. UC will use Sales Cloud for online activities, CPQ for quote generation and renewals. B2B Commerce for online orders through its partnerships and vendors, an external ERP for fulfillment and invoicing, and Marketing Cloud for customer outreach. UC wants to create fluidity between the entire application landscape, and an integration between systems is required.
The application is expected to be able to generate an order based on any of the channels outlined above, and be utilized in UC's outreach to its customers.
Where should a Solution Architect recommend the system of record (SOR) be for all orders going forward?

• A. Salesforce Order Object
• B. Salesforce Custom Object
• C. In the ERP Order Object
• D. B2B Commerce Order Object

Answer: A

Explanation:
This will ensure that all orders are stored in a single, unified database, and will make it easier to track and manage orders across different channels. Additionally, Salesforce Order Objects have built-in features that make it easy to integrate with ERP systems, B2B Commerce, and Marketing Cloud, allowing UC to create the desired fluidity between its application landscape.

NEW QUESTION # 75
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