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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Understand the digital product lifecycle in terms of the ITIL operating model | - Digital product lifecycle and value streams
|
| Topic 2: Understand how to contribute to achieving value with digital products | - Value creation in high-velocity IT
|
| Topic 3: Understand how ITIL practices contribute to high-velocity IT | - Key ITIL practices for high-velocity environments
|
| Topic 4: Understand concepts regarding the high-velocity nature of digital enterprises | - Understand the concepts of high-velocity IT
|
| Topic 5: Understand the importance of the ITIL guiding principles in a high-velocity IT environment | - Applying ITIL guiding principles
|
Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:
1. Which behaviour would be encouraged in a lean culture?
A) Avoid interpersonal relationships
B) Be curious and try new things
C) Optimize individual tasks
D) Avoid risk taking and failure
2. After a significant expansion, an organization's employees have started to complain about the way they are managed. Complaints include difficulty contacting managers, short and impolite feedback, and micro-management.
What would BEST contribute to improving the 'trust and be trusted' behaviour?
A) Fostering a Lean culture
B) Using design thinking
C) Reducing technical debt
D) Improving safety culture
3. An organization wants to reduce the time it takes to deliver products to its customers.
How would the 'service validation and testing' practice contribute to this objective?
A) By validating the organization's customers and market conditions to create a shared understanding among the stakeholders
B) By improving the organization's understanding of the service and technical and information components to leverage CI/CD capabilities
C) By investigating the rate and causes of failed changes which have created delays in previous product development cycles
D) By including testing in the early stages of the product development lifecycle, and throughout the development
4. An IT department is planning to make significant investments in new testing technology that will enable them to provide more reliable services.
What does this situation describe?
A) Digital transformation
B) High velocity IT
C) IT transformation
D) Digital organization
5. An organization decomposes a monolithic application into independently deployable components with well-defined interfaces.
Which benefit is MOST relevant to high-velocity IT?
A) Monitoring becomes unnecessary
B) Governance requirements no longer apply
C) Components can be changed and released independently
D) Suppliers can be managed without contracts
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: C |






