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BlackBerry BCP-620 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Troubleshooting and Optimization | - Diagnose common deployment issues - Optimize solution performance |
| Deploying BlackBerry Enterprise Solutions | - Install and configure BES components with Exchange - Configure pools and services for reliability - Implement best practices for connectivity and performance |
| Designing BlackBerry Enterprise Solutions | - Assess business requirements for BES deployment - Architect BES integration with Microsoft Exchange - Design high availability and scalability solutions |
BlackBerry Designing and Deploying a BlackBerry Solution in A Microsoft Exchange Environment Sample Questions:
1. Which tool can be used to help control the amount of data the BlackBerry Synchronization Service sends after an upgrade to BlackBerry Enterprise Server software version 5.0 is complete? (Choose one)
A) SBInjector
B) TraitTool
C) SyncControl
D) PolcTrait
E) SBThrottle
2. In the current scenario the company has two BlackBerry Enterprise Server instances, one in New York and one in London. Ten BlackBerry device users in the Los Angeles office are on the BlackBerry Enterprise Server in London. The latency has increased to 150 ms between the Microsoft Exchange Server in Los Angeles and the BlackBerry Enterprise Server in London, and users in Los Angeles are experiencing message delays. The company decides to move the BlackBerry Enterprise Server to the Los Angeles office. What would be the impact to the London office? (Choose one)
A) The users will be unable to receive email
B) The users are likely to experience mail delays
C) It will take less time for messages to get to the users
D) The users will be unable to synchronize PIM items
E) The users will be unable to accept calendar invitations
3. An administrator has his BlackBerry Administration Service server setup in a three node BlackBerry Administration Service cluster. He notices that each time he selects a link within the BlackBerry Administration Service it takes 2+ minutes before the BlackBerry Administration Service responds. He decides he needs to set the debug log level to "TRACE" to troubleshoot the issue and get a root causes analysis. Which XML file needs to be modified to increase the BlackBerry Administration Service debug log level to "TRACE"? (Choose one)
A) Cluster-service.xml
B) BAS-logger.xml
C) Ejb3-entity-cache-service.xml
D) Log4j.xml
E) DebugLogLevel.xml
4. Which two of the following will allow the collection of statistical historical data to help troubleshoot load balance issues? (Choose two.)
A) BlackBerry Monitoring Service
B) BRK - MessageFlow.exe tool
C) BlackBerry Domain Admin History
D) BlackBerry Trait Tool
E) BlackBerry Resource Kit
5. How many instances of the BlackBerry Monitoring Service can be running in a BlackBerry Domain? (Choose one)
A) Five
B) Three
C) Unlimited
D) One
E) One for each BlackBerry Enterprise Server in the BlackBerry Configuration Database
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: A,E | Question # 5 Answer: D |






