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Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Discovery | 13% | - Salesforce UX Personas and Processes - User Needs and Requirements Gathering - Business Value of Salesforce UX - Research Methods and Tools |
| Topic 2: UX Fundamentals | 16% | - Accessibility and Inclusive Design - Human-Centered Design Principles - Branding and Visual Design Impact - Usability and Information Architecture |
| Topic 3: Salesforce Platform UX Implementation | - Mobile UX and Responsive Design - Lightning Design System (SLDS) - Declarative UX Configuration | |
| Topic 4: Design Strategy & Solutioning | - Journey Mapping and Experience Design - Problem Definition and Scoping | |
| Topic 5: Prototyping & Validation | - Usability Testing and Iteration - Prototyping Methods |
Salesforce Certified Platform User Experience Designer Sample Questions:
1. Which criteria should the designer consider when selecting users for testing?
A) Traits similar to friends and family
B) traits of the most common demographic and ability
C) Traits dissimilar to customer personas
D) Traits similar to customer personas
2. Cloud Kicks wants to use Paths for onboarding its sales representatives.
Which Path feature should be used to add onboarding value?
A) Actions and recommendations component
B) Integrated buttons to automate approvals
C) A Key fields to complete before next Path stage
3. A UX Designer has completed discovery, research analysis, and ideation.
How should they prepare for the next phase?
A) Determine what to prototype.
B) Build partnerships.
C) Create business model canvas.
D) Continue iterating.
4. Cloud Kicks is planning to build a custom Lightning Web Component (LWC) that needs to be implemented quickly.
Where should the team go to explore Lightning component code, documentation, and specifications?
A) Design Tokens on SLDS website
B) Salesforce Extensions for V5 Code
C) A Components Library on developer.salesforce.com is item for later review.
5. A UX Designer needs to create a visual representation of a user's series of steps to achieve a meaningful goal.
Which UX design method should be used?
A) User Persona
B) Lightning Flow
C) User Flow
D) Site Map
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: C |
