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IBM P8010-034 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Eventing and Analytics | - Reporting and behavioral analysis - Event definition and configuration |
| Topic 2: Troubleshooting and Optimization | - Common data capture issues - Performance tuning and diagnostics |
| Topic 3: Data Capture and Session Replay | - Session replay and user journey analysis - Client-side and server-side data capture |
| Topic 4: IBM Tealeaf Overview | - Tealeaf architecture and components - Core concepts of customer experience analytics |
| Topic 5: Deployment and Administration | - Installation and configuration basics - System monitoring and maintenance |
IBM Tealeaf Technical Mastery Test v1 Sample Questions:
Question 1
Which of the following is a best practice for creating Process Scorecards:
A. When you first deploy a new Process Scorecard, the grading should reflect the most stringent goals of your company.
B. Only use steps from the main process flow
C. You should only use compound sequence Events for all process steps
D. Your process steps should include any possible step that the visitor could take to complete the process
Question 2
Which Tealeaf component automatically calculates abandonment given the Events that step through a process?
A. Business Process Scorecard
B. RTV
C. Session List Template
D. KPI Scorecard
Question 3
To build Reports, which of the following is required?
A. Events
B. RTV
C. Search
D. Dimensions
Question 4
What questions should you NOT ask to define an event?
A. Where is the data displayed?
B. How should the event be counted and valued
C. None of the above
D. How will the event be used?
Solutions:
| Question 1 Answer: B | Question 2 Answer: A | Question 3 Answer: A | Question 4 Answer: C |
