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IBM M2040-656 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IBM SmartCloud for Social Business Overview | - Core product positioning and value proposition - Cloud-based collaboration and social business concepts |
| Topic 2: Competitive and Market Knowledge | - Competitive differentiation in collaboration market - Key advantages over alternative solutions |
| Topic 3: Product Capabilities | - File sharing and content management - Social networking and communities - Web meetings and collaboration tools - Email and communication services |
| Topic 4: Sales and Positioning | - Target customer segments and use cases - Business value and ROI messaging |
| Topic 5: Licensing and Packaging | - Subscription models and offerings - Deployment options and service tiers |
| Topic 6: Implementation and Adoption | - Customer onboarding and deployment basics - Migration considerations from legacy systems |
IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:
Question 1
Which of the following is required to migrate a customer to SmartCloud Notes?
A. The customer must be using Domino 8.0 or higher
B. Less than 12GB of total mailbox data to be migrated
C. The partner must have a technical certification to conduct a migration.
D. It is not possible for a partner to migrate customer mailbox data
Question 2
When an order is placed, the seller must provide what additional information before the order can be provisioned?
A. A SmartCloud Admin Form that lists key provisioning data such as the email address of the customer's organization administrator.
B. A customer reference
C. A mobile phone number
D. A secondary credit card in case the customer forgets to pay their bill
Question 3
What is the URL to log into SmartCloud for Social Business?
A. www.socialcloud.com
B. www.ibmcloud.com/social
C. www.ibm.connections.com
D. www.getsocial.com
Solutions:
| Question 1 Answer: C | Question 2 Answer: A | Question 3 Answer: B |
