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HP HP2-H25 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Understand Customer Needs & Challenges | 20% | - Identify customer business requirements - Align solutions to TCO and ROI goals - Analyze pain points and usage scenarios |
| Topic 2: HP Desktop & All-in-One Systems | 20% | - Business features and security options - HP EliteDesk and ProDesk lines - All-in-One PC portfolio and use cases |
| Topic 3: HP Commercial Notebook Portfolio | 25% | - HP EliteBook series features and positioning - HP ProBook series features and positioning - Mobile Workstation models and benefits |
| Topic 4: Selling Methodology & Value Proposition | 20% | - Differentiators vs competitors - HP sales process and consultative approach - Warranty, support, and services offerings |
| Topic 5: HP Consumer & SMB Personal Systems | 15% | - HP Pavilion and ENVY series - Chromebooks and affordable solutions |
HP Selling HP Personal Systems Sample Questions:
Question 1
What is a feature of HP Compaq 8300 Elite All-in-One PCs?
A. includes the HP OfficeJet Pro 8600 All-in-One MFP
B. 23-inch HD monitor with adjustable orientation and multi-touch features
C. extra power supply that provides more access to power-intensive operations
D. extra-sensitive keyboard that provides the look and feel of a tablet computer
Question 2
What is usually the first part of a sales approach?
A. addressing objections
B. the trial close
C. a discovery sales call
D. qualifying the customer
Question 3
What is unique about HP EliteBook Folio 9470p computers?
A. HP's thinnest notebook and has a large 14" display
B. low cost alternative to higher-priced notebook computers
C. 3 USB ports for extensibility
D. connects to wireless broadband networks
Question 4
HP ProBook b series computers are different from other HP notebook computers because of features that are optimally combined for what purpose?
A. mainstream business use
B. academic use
C. Gaming
D. software development
Question 5
What makes HP ProBook b series computers durable?
A. metal construction featuring stainless steel display enclosure and support structure
B. metal construction featuring tungsten alloy display enclosure and titanium support structure
C. carbon fiber construction display enclosure and stainless steel support structure
D. metal construction featuring aluminum display enclosure and magnesium alloy support structure
Solutions:
| Question 1 Answer: B | Question 2 Answer: C | Question 3 Answer: A | Question 4 Answer: A | Question 5 Answer: D |
