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HP HP2-B119 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP pMPS Portfolio Knowledge | - Value proposition of pMPS solutions - Understanding HP printing and managed services offerings |
| Topic 2: Sales Execution & Objection Handling | - Communication of ROI and benefits - Overcoming customer objections |
| Topic 3: Sales Strategy & Customer Alignment | - Customer needs identification and consultative selling - Competitive landscape and solution placement |
HP Selling HP EMEA pMPS Sample Questions:
1. What is HP EDP?nnnjm
A) a new pricing tool, distributed to approved partners quarterly
B) a new pricing support portal that replaces the HP OPG process
C) a cloud-based portal with the ability to assess, propose, and generate a contract for a customer
D) a new program, replacing the HP SPS program
2. Which condition is true in an HP pMPSInside contract (as opposed to pMPS classic)?
A) HP invoices the customer's preferred financial service provider.
B) HP delivers services to the partner.
C) HP ships supplies to the partner.
D) HP invoices the partner directly.
3. Which property ensures that HP toner provides the best possible print quality in an HP LaserJet printing device?
A) varying particle sizes
B) resistance to build up of static
C) smaller uniform particle size
D) particles resistant to crushing
4. Which statement is true about the contract duration for an HP SPS add-on?
A) It can terminate at the same date as the main contract (co-terminus) or it can terminate at a later date (non-co-terminus).
B) The contract must have an end date that is separate from the termination of the main contract (non-co-terminus only).
C) It is a fixed-term contract of 60 months, paid quarterly in advance.
D) It has fixed contract options of 36, 48, or 60 months.
5. What does the HP Embedded Web Server do?
A) automatically notifies the IT department when an imaging or printing device is in use
B) shows which devices are available for printing
C) automatically configures settings upon connection to the network
D) enables remote management of the imaging and printing device
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: C |
