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Salesforce Field-Service-Lightning-Consultant Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Field Service Lightning Consultant Exam |
| Exam Number: | Field-Service-Lightning-Consultant |
| Real Exam Qty: | Approximately 60 |
| Related Certifications: | Service Cloud Consultant Sales Cloud Consultant |
| Exam Duration: | 105 minutes |
| Available Languages: | English |
| Exam Price: | $200 USD |
| Exam Format: | Multiple choice, Multiple select |
| Certificate Validity Period: | 1 year (requires annual maintenance) |
| Recommended Training: | Field Service Lightning Trailmix (Salesforce Trailhead) |
| Exam Registration: | Salesforce Certification Registration (Webassessor) |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or onsite testing center via Kryterion Webassessor |
| Pre Condition: | Recommended: Salesforce Service Cloud Consultant certification or equivalent experience in Service Cloud and Field Service implementation |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/fieldserviceconsultant |
Salesforce Field-Service-Lightning-Consultant Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Field Service Fundamentals | - Core concepts of Field Service - Roles and service resources |
| Topic 2: Integration and Configuration | - Integration with Service Cloud - System configuration and setup |
| Topic 3: Work Order Management | - Work order lifecycle - Service appointments and scheduling |
| Topic 4: Inventory and Asset Management | - Inventory tracking - Asset lifecycle management |
| Topic 5: Mobile Workforce Management | - Offline capabilities and updates - Salesforce Field Service mobile app |
| Topic 6: Reporting and Analytics | - Field service reporting - Performance metrics |
| Topic 7: Scheduling and Optimization | - Optimization strategies - Scheduling policies |
What to Know About Our Salesforce Certified Field Service Lightning Consultant Material
The Salesforce Certified Field Service Lightning Consultant practice questions are organized around the official exam objectives. Key topics include:
- Integration and Configuration ()
- Reporting and Analytics ()
- Field Service Fundamentals ()
A systematic pass through these topics covers the syllabus end to end.
You can register for the Salesforce Certified Field Service Lightning Consultant exam through the official channels:
Recommended: Salesforce Service Cloud Consultant certification or equivalent experience in Service Cloud and Field Service implementation
You can confirm the current eligibility requirements on the official Field-Service-Lightning-Consultant exam page before you register.
Our experts review the question bank every day, and whenever a new version is released, our system sends it to your email automatically — no request needed. If an update ever seems to go missing, check your junk or spam folder first, since automated messages occasionally land there; contact us if it truly never arrived.
Many candidates combine practice questions with official training. Recommended options include:
The Salesforce Certified Field Service Lightning Consultant exam contains Approximately 60 questions, and you will have 105 minutes minutes to complete them. Practicing under these exact constraints makes the real exam feel like one more rehearsal.
Yes. If anything about the updated material or your preparation is unclear, you can contact our experts directly after purchase. They will work through your question and offer professional advice on how to approach the material, so the product comes with guidance, not just files.
This package includes 303 practice questions for the Salesforce Certified Field Service Lightning Consultant exam. Every answer is verified by an experienced team of experts, so you can trust what you study.
Salesforce Certified Field Service Lightning Consultant Sample Questions:
universal containers has customers who have previously negotiated pricing on some products.
Which price book structure should a consultant recommend when considering the implications of pricing on work orders?
- A. Create customer specific price books and add all products as price book entries
- B. Utilize a custom global price book and add all products as price book entries
- C. Utilize a custom global price book and add price negotiated products as price book entries
- D. customer specific price books and add only price negotiated products as price Create book entries
Correct Answer: A 🗳️
universal container provides installation services for each of its products. Each product requires different number of times, and a different sets of installation tasks How should a consultant configure field service lightning to support this service
- A. Use work order to define the installation services for each product use work type to each work - use work type to track work for each customer - use service appointment to assign the work
- B. Use the work type to define the installation services for each product- use work order to track work for each customer - use service appointment to assign the work
- C. Use cases to define the installation services for each product - use service appointment to track the work for each customer- use work order to assign the work
- D. Use service appointment to define the installation services for each product - use work order to track order for each customer use task to assign the work
Correct Answer: B 🗳️
Universal Containers wants Technicians using the Salesforce Field Service mobile app to indicate when Service Appointments are at risk of late completion.
What should a Consultant recommend to meet this requirement?
- A. Update the In Jeopardy field on the Service Appointment.
- B. Change the Status field on the Service Appointment.
- C. Post to the Service Appointment Chatter feed.
- D. Adjust the Scheduled End field on the Service Appointment.
Correct Answer: C 🗳️
Universal containers requires trained inspectors to make three site visits per year to inspect containers sites. These visits must be scheduled within 14 days of the inspection due date.
What are two ways s consultant can configure maintenance plans to meet the requirement? Choose 2 answer
- A. Auto-generate work orders with a 14-day Generation timeframe.
- B. Associate a required skill called site visit to a maintenance plan.
- C. Associate a work type called site visit to a maintenance plan.
- D. Auto-generate work orders with a 14-day Generation horizon.
Correct Answer: C,D 🗳️
Universal Containers provides multiple service types (i.e, Installation, Maintenance, Break/Fix, etc). Each Service requires a variety of skills and certifications in order for a resource to excel. Which two configurations should a Consultant implement to meet this requirement? Choose 2 answers
- A. Select the relevant Work Types for each Resource.
- B. Assign the appropriate Skills to Resources.
- C. Use Work Types with required Skills.
- D. Create Multiple Work Orders Line Items per service.
Correct Answer: B,C 🗳️
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