Which scenario shows a Business Analyst (BA) demonstrating an important way to use Guidewire's Business Process Flows during a product implementation?

• A. We will compare our Business Process Flow for First Notice of Loss (FNOL) to Guidewire's Business Process Flow for Reserve entry to identify whether process gaps exist.
• B. We will use our Business Process Flow for First Notice of Loss (FNOL) to guide the development of custom configuration instead of Guidewire's Process for Flow FNOL because we would like to continue using our current process.
• C. We will be leveraging base configuration, so we will reference Guidewire's Business Process Flow for assignments to make changes to our business process for claim assignment.
• D. We will not reference Guidewire Business Process Flows because we do not have the process flows for our current process documented to compare it.

What are two recommended best practices with user interface (UI) mock-ups in a ClaimCenter implementation project? (Choose two.)

• A. When creating a user interface (UI) mock-up, a Business Analyst (BA) should take a clear screen shot.
  User interface (UI) mock-up tools should not be used.
• B. When a Business Analyst (BA) does not have access to a tool, it is acceptable to take a clear screen shot, then indicate on the image how the screen should appear to meet the requirements.
• C. A live system demonstration is acceptable in place of using a user interface (UI) mock-up to describe needed changes to the user interface.
• D. A Business Analyst (BA) should document the requirement number associated with the mock-up and then use a user interface (UI) mock-up tool to build the mock-up.

An auto accident in Chicago, Illinois has been reported to Succeed Insurance. The customer service representative uses the ClaimCenter standard Claim Wizard to set up the new claim. The policy is verified in effect and based on the reported exposures the total loss points calculated is 38. There is also a note to have an expert inspection via approved vendor.
What is the most likely claim setup with regards to this reported auto accident?

• A. The new claim will be segmented as high complexity auto claim, assigned to Midwest Complex Auto Adjusters Group, with activity for vehicle inspection.
• B. The new claim will be segmented as high complexity auto claim, assigned to a Supervisor for further determination on next steps due to complexity.
• C. The new claim will be segmented as mid-complexity auto claim, assigned to Midwest Low Complexity Auto Adjusters Group, with activity for vehicle inspection.
• D. The new claim will be segmented as low complexity auto claim, assigned to Midwest Low Complexity Auto Adjusters Group, with activity for vehicle inspection.

Which workflow will kick in if the claim assignment is handled via "Default Group Claim Assignment Rule" with available matching?

• A. Claim goes to the "Root Group" for manual assignment.
• B. Claim gets assigned to an appropriate Group based on geography and LOB.
• C. Claim gets assigned to a user based on expertise and workload.
• D. Claim gets assigned to a Supervisor to determine next step.

Succeed Insurance requires that a new 'Driver under 18?' field be added to the vehicle incident screen for personal auto claims to indicate whether or not the driver of the vehicle was a minor when the loss occurred.
The field will be set by calculating the driver's age using the date of loss and the driver's date of birth.
There are two validation requirements:
* The field must be set if the 'Date of Birth' field for the driver is not null.
* No payments can be made for collision exposures if the 'Date of Birth' field for the driver of the vehicle is null.
A Business Analyst (BA) documents the validation requirements in the validation tab of the User Story Card
'Adjudicate - Update Maintain Vehicle Incident for Personal Auto Claims' as shown in the exhibit.

What information in the two validation examples is either missing or incorrectly documented? (Choose two.)

• A. The second requirement is missing the name of the DV or LV file where the warning or error message will display when the validation fails.
• B. The first requirement does not need a value in the LOB column since the rule condition provides a test for the policy type.
• C. The first requirement includes information on how to set the new 'Driver under 18?' field in the Rules column, which is not needed.
• D. The second requirement is missing a requirement number, and the rule condition should check for a policy type of personal auto.
• E. The first requirement is missing the name of the DV or LV file for the new field, and an error or warning message should be provided.