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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Cloud Fundamentals | - Describe the functionalities and benefits of the SAP Sales Cloud solution - Explain key sales processes, lead and opportunity management - Sales process integration concepts |
| Topic 2: Configuration and Administration | - User privileges and business roles - Understand various configuration options for sales processes |
| Topic 3: Integration and Reporting | - Reporting options and solution monitoring - Integration of SAP Sales Cloud with other SAP applications |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
You integrated Microsoft Outlook with SAP Hybris Cloud for Customer. Which of the following activities can you perform after the integration? (2 correct answers)
- A. Synchronize and exchange appointments
- B. Create opportunities
- C. Synchronize and exchange leads
- D. Create and access contacts
Your customer wants to implement a multi-step approval process for sales quotes based on the account calculation. Which of the following steps are mandatory to achieve this? (2 correct answers)
- A. Create a copy of the default approval process and maintain the copy
- B. Define a condition in the approval process
- C. Create a new approval process
- D. Assign an e-mail template for approval communication
Based on which organizational elements can you define sales area information in the product master? (2 correct answers)
- A. Sales Organization
- B. Sales unit
- C. Distribution Channel
- D. Territory
Where do you need to maintain the sales data flag to define an account team as sales area dependent?
- A. Customer role
- B. Involved parties
- C. Party determination
- D. Party role definition
Which of the following configuration options can you use to restrict Lead conversion actions?
- A. Reasons
- B. Status
- C. Qualifications
- D. Sources
