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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Cloud Fundamentals | - Describe the functionalities and benefits of the SAP Sales Cloud solution - Explain key sales processes, lead and opportunity management - Sales process integration concepts |
| Topic 2: Configuration and Administration | - User privileges and business roles - Understand various configuration options for sales processes |
| Topic 3: Integration and Reporting | - Reporting options and solution monitoring - Integration of SAP Sales Cloud with other SAP applications |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. You integrated Microsoft Outlook with SAP Hybris Cloud for Customer. Which of the following activities can you perform after the integration? (2 correct answers)
A) Synchronize and exchange appointments
B) Create opportunities
C) Synchronize and exchange leads
D) Create and access contacts
2. Your customer wants to implement a multi-step approval process for sales quotes based on the account calculation. Which of the following steps are mandatory to achieve this? (2 correct answers)
A) Create a copy of the default approval process and maintain the copy
B) Define a condition in the approval process
C) Create a new approval process
D) Assign an e-mail template for approval communication
3. Based on which organizational elements can you define sales area information in the product master? (2 correct answers)
A) Sales Organization
B) Sales unit
C) Distribution Channel
D) Territory
4. Where do you need to maintain the sales data flag to define an account team as sales area dependent?
A) Customer role
B) Involved parties
C) Party determination
D) Party role definition
5. Which of the following configuration options can you use to restrict Lead conversion actions?
A) Reasons
B) Status
C) Qualifications
D) Sources
Solutions:
| Question # 1 Answer: A,D | Question # 2 Answer: A,B | Question # 3 Answer: A,C | Question # 4 Answer: D | Question # 5 Answer: C |
