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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| User Surveys | - Survey Techniques
|
| Usability Testing | - Test Planning
|
| Selecting Appropriate Methods | - Method Selection
|
| Usability and Accessibility Standards | - Accessibility Standards
|
| Usability Reviews | - Introduction and Approach
|
| Roles and Responsibilities | - Stakeholder Collaboration
|
| Basic Concepts | - Fundamentals
|
| Risks in Usability, User Experience and Accessibility | - Typical Risks
|
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
You're conducting a user survey and you have reached the third stage, selecting an appropriate questionnaire.
You have decided to use a standardized questionnaire as you want to benchmark against previous usability measurements.
Which of the following user questionnaires allow benchmarking against previous usability measurements?
i. SUS
ii. SUMI
iii. WAMMI
- A. ii & iii are true, i is false
- B. i & ii are true, iii is false
- C. i, ii and iii are true
- D. i is true, ii & iii are false
Correct Answer: C 🗳️
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Which of these basic approaches to a software development project follows all key elements of human- centered evaluation?
- A. Interview users, develop the software, and perform acceptance test
- B. Define requirements, develop the software, and perform acceptance test
- C. Iteratively develop prototypes, perform expert reviews, and integrate found issues
- D. Interview users, iteratively develop prototypes, and evaluate the software
Correct Answer: D 🗳️
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Why are positive usability findings of high importance? Which of the following statements is wrong?
- A. Positive usability findings should be used to communicate to the development team which features should not be modified or deleted.
- B. Positive usability findings make it easier to sell the need for correcting usability problems by giving a balanced view.
- C. Positive usability findings allow a better view of the usability of the product.
- D. Positive findings are of high importance because they can be used in the report to justify the costs of the test.
Correct Answer: D 🗳️
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You are asked to evaluate the usability of a software application for a law firm. Due to time and budget constraints, it is not possible to include users in the evaluation process.
Which of the following is a valid approach for evaluating the usability in this case?
- A. User surveys
- B. Usability Review
- C. Accessibility Evaluation
- D. Usability testing
Correct Answer: B 🗳️
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