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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| User Surveys | - Survey Techniques
|
| Usability Testing | - Test Planning
|
| Selecting Appropriate Methods | - Method Selection
|
| Usability and Accessibility Standards | - Accessibility Standards
|
| Usability Reviews | - Introduction and Approach
|
| Roles and Responsibilities | - Stakeholder Collaboration
|
| Basic Concepts | - Fundamentals
|
| Risks in Usability, User Experience and Accessibility | - Typical Risks
|
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
1. You're conducting a user survey and you have reached the third stage, selecting an appropriate questionnaire.
You have decided to use a standardized questionnaire as you want to benchmark against previous usability measurements.
Which of the following user questionnaires allow benchmarking against previous usability measurements?
i. SUS
ii. SUMI
iii. WAMMI
A) ii & iii are true, i is false
B) i & ii are true, iii is false
C) i, ii and iii are true
D) i is true, ii & iii are false
2. Which of these basic approaches to a software development project follows all key elements of human- centered evaluation?
A) Interview users, develop the software, and perform acceptance test
B) Define requirements, develop the software, and perform acceptance test
C) Iteratively develop prototypes, perform expert reviews, and integrate found issues
D) Interview users, iteratively develop prototypes, and evaluate the software
3. Why are positive usability findings of high importance? Which of the following statements is wrong?
A) Positive usability findings should be used to communicate to the development team which features should not be modified or deleted.
B) Positive usability findings make it easier to sell the need for correcting usability problems by giving a balanced view.
C) Positive usability findings allow a better view of the usability of the product.
D) Positive findings are of high importance because they can be used in the report to justify the costs of the test.
4. You are asked to evaluate the usability of a software application for a law firm. Due to time and budget constraints, it is not possible to include users in the evaluation process.
Which of the following is a valid approach for evaluating the usability in this case?
A) User surveys
B) Usability Review
C) Accessibility Evaluation
D) Usability testing
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: B |
