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BlackBerry BCP-240 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Security and Policy Management | - IT policy configuration and enforcement - Security model of BlackBerry 10 |
| Topic 2: Enterprise Mobility and BES10 | - Device activation and provisioning - BlackBerry Enterprise Service 10 (BES10) overview |
| Topic 3: Device Configuration and Troubleshooting | - Connectivity and network configuration - Common device issues and diagnostics |
| Topic 4: Applications and Productivity | - Email and messaging setup - Application management and deployment |
| Topic 5: BlackBerry 10 OS Fundamentals | - Core OS features and navigation - BlackBerry 10 architecture and components |
BlackBerry 10 Support Specialist Sample Questions:
1. What constitutes use of a license seat on a BlackBerry Device Service (BDS)?
A) Active user
B) Active devices
C) Active user and devices
D) A user
2. Which of the following is required in order to process an NFC transaction?
A) Very close proximity or tap of the communicating devices is necessary.
B) Both devices should be at least 20cm apart.
C) The battery of the BlackBerry 10 device should be 5% or more.
D) A valid Wi-Fi connection is necessary.
3. n the event of loss, what can be used to find a device?
A) Enable Airplane mode
B) Enable BlackBerry Device Services
C) Enable BB Protect
D) Enable Location Services
4. What are the categories of files that are available to be synchronized automatically between a BlackBerry 10 (BB10) smartphone and the user's computer using BlackBerry Link?
A) Music, pictures, Videos, Documents
B) Work. Personal, Encrypted
C) Music, pictures, Videos
D) Work. Personal
5. Where can saved VPN Profiles be located on the BlackBerry Smartphone?
A) Settings. Network Settings. VPN
B) Options. Wi-Fi. VPN
C) Options, Security. VPN
D) Settings. VPN
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: A |
