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Avaya 77201X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Installation and Configuration | - IP Office Manager configuration basics - Initial system setup |
| User and Extension Management | - Extension configuration and numbering plans - User provisioning and profiles |
| IP Office Platform Overview | - System architecture and components - Licensing and deployment models |
| Telephony Features and Services | - Voicemail Pro and messaging services - Call routing and trunk configuration |
| System Maintenance and Troubleshooting | - System monitoring and diagnostics - Backup, restore, and upgrade procedures |
Avaya IP Office™ Platform Implement Certified Sample Questions:
1. Which license is required for IP Office Contact Center agents?
A) Teleworker
B) Office Worker
C) Contact Center Agent
D) Power User
2. Which feature allows a user to lock their phone to prevent unauthorized use?
A) Mobile Twinning
B) Hot Desking
C) Phone Lock
D) Call Barring
3. Which statement is true about the IP Office Server Edition Expansion System?
A) It supports up to 250 users
B) It requires a separate Voicemail Pro server
C) It only supports IP endpoints
D) It can operate independently of the Primary Server
4. What is the maximum number of analog trunks supported by an IP500 V2?
A) 12
B) 16
C) 4
D) 8
5. What is the purpose of the IP Office "User Rights"?
A) To define user permissions and features
B) To configure trunk settings
C) To monitor system alarms
D) To manage voicemail greetings
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: A |
