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Avaya 77201X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Installation and Configuration | - IP Office Manager configuration basics - Initial system setup |
| User and Extension Management | - Extension configuration and numbering plans - User provisioning and profiles |
| IP Office Platform Overview | - System architecture and components - Licensing and deployment models |
| Telephony Features and Services | - Voicemail Pro and messaging services - Call routing and trunk configuration |
| System Maintenance and Troubleshooting | - System monitoring and diagnostics - Backup, restore, and upgrade procedures |
Avaya IP Office™ Platform Implement Certified Sample Questions:
Which license is required for IP Office Contact Center agents?
- A. Teleworker
- B. Office Worker
- C. Contact Center Agent
- D. Power User
Explanation: Only visible for ExamCost members. You can sign-up / login (it's free).
Which feature allows a user to lock their phone to prevent unauthorized use?
- A. Mobile Twinning
- B. Hot Desking
- C. Phone Lock
- D. Call Barring
Explanation: Only visible for ExamCost members. You can sign-up / login (it's free).
Which statement is true about the IP Office Server Edition Expansion System?
- A. It supports up to 250 users
- B. It requires a separate Voicemail Pro server
- C. It only supports IP endpoints
- D. It can operate independently of the Primary Server
Explanation: Only visible for ExamCost members. You can sign-up / login (it's free).
What is the maximum number of analog trunks supported by an IP500 V2?
- A. 12
- B. 16
- C. 4
- D. 8
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What is the purpose of the IP Office "User Rights"?
- A. To define user permissions and features
- B. To configure trunk settings
- C. To monitor system alarms
- D. To manage voicemail greetings
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