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Cisco 642-072 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: High Availability and Redundancy | 15% | - Failover and redundancy models - Backup and restore strategies - Disaster recovery planning |
| Topic 2: Cisco Unity Design Process | 20% | - Site survey and infrastructure assessment - Design methodology and documentation - Requirements gathering and analysis |
| Topic 3: Security, Scalability and Deployment | 15% | - Single-site and multi-site deployments - Security design and authentication - Performance and capacity planning |
| Topic 4: Architecture and Infrastructure Components | 25% | - Integration with CUCM and call control - Server and storage requirements - Cisco Unity system architecture - Networking protocols and IP design |
| Topic 5: Messaging and Unified Communications Design | 25% | - Voicemail and unified messaging concepts - Interoperability with email systems (Exchange, Domino) - Ports, call handlers, and message routing - Dial plan and addressing design |
