Everyone wants a well-paid job built with their own hands, and confidence comes from standing out among competitors. The 6002 credential helps — ExamCost provides the study side: 70 practice questions with verified answers.
Avaya 6002 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam |
| Exam Number: | 6002.1 / 6002-1 |
| Certificate Validity Period: | 2 years |
| Exam Format: | Multiple Choice, Multiple Response |
| Available Languages: | Japanese, English |
| Real Exam Qty: | 69 |
| Exam Price: | 125 USD |
| Passing Score: | 68% - 71% |
| Related Certifications: | Avaya Certified Support Specialist (ACSS) |
| Exam Duration: | 105 minutes |
| Recommended Training: | Implementing Avaya Aura Communication Manager R6.0 Avaya Aura CM Messaging R6.0 Implementation |
| Exam Registration: | Pearson VUE Avaya Exams Avaya Learning Center |
| Sample Questions: |  |
| Exam Way: | Proctored exam: Online proctored or at Pearson VUE testing centers |
| Pre Condition: | No mandatory prerequisites; recommended prior knowledge of Avaya Aura CM architecture and implementation experience |
| Official Syllabus URL: | https://www.avaya-learning.com |
Avaya 6002 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Integration and Interoperability | 15% | - Avaya AES and Session Manager integration - Third-party system connectivity - Network and security configuration - SIP and H.323 protocol configuration |
| Maintenance and Troubleshooting | 10% | - Diagnostic tools and commands - Backup, restore, and upgrades - Fault isolation and resolution - System monitoring and health checks |
| Communication Manager Administration | 30% | - System parameters and SAT interface - Trunks, signaling, and gateway setup - Survivable remote and redundancy configuration - Stations, extensions, and endpoint configuration |
| Installation and Initial Configuration | 25% | - CM Messaging R6.0 setup and integration - CM 6.0 software installation and licensing - Hardware and virtual templates configuration - System platform and server deployment |
| CM Messaging Configuration | 20% | - Voice mailbox and user profile setup - Integration with Communication Manager - Messaging feature administration - Call answering and routing rules |
Avaya 6002.1 Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam Questions and Answers
No mandatory prerequisites; recommended prior knowledge of Avaya Aura CM architecture and implementation experience Since requirements change over time, confirm the latest on the official Avaya exam page before scheduling.
The 6002 exam is a Avaya certification exam validating the Avaya 6002.1 Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation syllabus shown above. It belongs to these credential paths: Avaya Certified Support Specialist (ACSS). Candidates in 2026 prepare for it with ExamCost's 70 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.
Avaya recommends these training resources for the Avaya 6002.1 Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation exam:
Follow the training with steady self-testing — the 70 practice questions from ExamCost help you apply theory and fill any gaps the training leaves.
The Avaya 6002.1 Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation exam requires 68% - 71% to pass, and registration costs 125 USD. A failed attempt means paying the same fee again — a readiness check with the ExamCost engines before booking is the cheaper option.
The Avaya 6002.1 Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation exam contains 69 to complete within 105 minutes. Timed simulation in the ExamCost Desktop Test Engine teaches that rhythm before exam day does.
ExamCost issues a full refund if you take the Avaya 6002.1 Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows with customizable simulation and timed modes that works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 70 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.
The official Avaya 6002.1 Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation outline defines 5 domains. The leading three are Maintenance and Troubleshooting (10%), Installation and Initial Configuration (25%), and CM Messaging Configuration (20%). The full list is in the topics section above, and ExamCost's 70 practice questions cover each one.
Proctored exam: Online proctored or at Pearson VUE testing centers Register for the Avaya 6002.1 Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation exam through these official channels:
After booking, ExamCost delivers your practice questions within 1 minute — preparation starts the same day.
Avaya 6002.1 Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
A technician is asked to retrieve a maintenance log for CMM that shows the information for
8"00 AM to 5:00 PM local tome that day.
Which shell command should be executed to retrieve the maintenance log?
- A. Show main log 0800 101010
- B. Print-1 maint -d 08:00 10/10/10
- C. Print log for maint 101010 08:00
- D. Displog-1 maint -d 10/10/10 08:00
Correct Answer: B 🗳️
Which statement describes how the communication message application is enabled the first time after the installation?
- A. Open the communication manager IP address using web browser. Login as craft; click
Administration, then server (maintenance), than click miscellaneous, than messaging software, and than click enable. - B. Open the communication manager IP address using web browser. Login as craft, click installation, than communication manager messaging.
- C. Communication manager messaging is enabled by default after the installation.
- D. Connect the SAT terminal login using the craft, and then enable using the enable messaging command.
Correct Answer: C 🗳️
When using the Avaya Site Administrator GEDI interface, which command would be used to confirm the media gateway number 3 is registered?
- A. Print media-gateway 3
- B. View media-gateway 3
- C. Show media-gateway 3
- D. Display media-gateway 3
Correct Answer: D 🗳️
Which procedure must be followed while, migrating from CM 5.2.1 (S8800 Server with 2
HDD) to CM 6.0?
- A. Insert the raid CD, reboot the server, and than take backup.
- B. Insert the hard drive and the 3rd hard drive is incorporated automatically.
- C. Insert 3rd hard drive, run raid CD, and than run raid CD after rebooting.
- D. Take backup, store the backup locally, insert 3rd hard drive, and then run Raid CD after rebooting.
Correct Answer: D 🗳️
When configuring a G450 Media gateway, which two port settings must be set? (Choose two)
- A. FTP Server
- B. 100 MB port speed
- C. Auto-negotiation enabled
- D. Full Duplex
Correct Answer: B,D 🗳️
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