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Oracle 1Z0-1034-21 Exam Syllabus Topics:

Section	Objectives
Deployment and Troubleshooting	- Configuration lifecycle management 1. Migration between environments 2. Diagnostics and logging
Data Management and Customization	- Business rules and automation 1. Scripts and server-side logic 2. Workflows and business rules engine - Data objects and schema customization 1. Data relationships and constraints 2. Custom objects and fields
Security and Access Control	- Authentication and authorization 1. Roles and profiles 2. SSO and identity integration concepts
Integration Concepts	- Integration approaches 1. Outbound messaging and event-driven integration 2. REST and SOAP web services 3. Middleware and third-party integration patterns
Development and Scripting	- B2C Service scripting and APIs 1. RightNow Object Query Language (ROQL) 2. Client-side and server-side extensions 3. Connect PHP / APIs usage concepts
B2C Service Architecture and Fundamentals	- Oracle B2C Service (Service Cloud) architecture overview 1. Core components and data model 2. Agent Desktop and administrative interfaces

Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:

Question 1

Identify two results of changing the MOD_cp_DEVELOPMENT_ENABLED configuration setting to no.

A. It disables access to Customer Portal files via WebDAV except for access to the assets folder.
B. It disables access to Customer Portal files via WebDAV.
C. It disables access to the Customer Portal Administration area.
D. It disables all customizations on the site and redirects end users to Reference Implementation.

Question 2

You are working in the B2C Service Customer Portal and are attempting to troubleshoot anAJAX issue with a custom widget. What would be the correct environment and procedure to use for debugging this issue?

A. in the Customer Portal Development environment, by setting breakpoints in the logic, js file for the custom widget
B. in the Customer Portal Production environment, by setting breakpoints in the logic, js file for the custom widget
C. in the Customer Portal Productionenvironment, by setting breakpoints in the RightNowEvent.js file
D. in the CustomerPortal Development environment, by using phpoutlogO in the controller -php file for the custom widget

Question 3

In the logic. j3 file of a custom widget, a developer needs to make an AJAX request to a function "fetchData" of custom controller "cuatcontroi" and fetch data in JSON format. The developer has to pass value "25" as the searchtem parameter to fetch this specific record. Which is the correct script to implement this?
A)

B)

C)

D)

A. Option C
B. Option A
C. Option B
D. Option D

Question 4

You want to filter the answers list page default answer report based on a value from the contact's session data, and you have been asked to not display certain answers to the end user in the report based on the contacts session data.
Which approach is required to create this customization?

A. Create a custom widget that removes undesired entries from the page by examiningthe output HTML.
B. Create a custom report that has a filter that may be set from a custom model used by the pre_report_get hook. Then change the report ID used on the page widgets.
C. Create a custom report with a definition that filters based on the session data associated with the contact viewing the report. Then change the report ID used on the page widgets.
D. Create a custom advanced search widget that causes the report to be filtered based on the session data. Then the widget will filter on page load and have no user interface elements for the appliedfilter.

Question 5

In a Widget Controller file, which is the correct way to capture the Contact ID (c_id) from the URL parameter, query the database to fetch contact details, assign contact details in the class variable, and access it in the view.php file?
A)

B)

C)

D)