Microsoft 77-731 : Outlook 2016: Core Communication, Collaboration and Email Skills

77-731 pass collection

Exam Code: 77-731

Exam Name: Outlook 2016: Core Communication, Collaboration and Email Skills

Updated: Jul 20, 2026

Q & A: 35 Questions and Answers

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About Microsoft 77-731 Exam

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Languages: English, Arabic (Saudi Arabia), Chinese (Simplified), Chinese (Traditional), Dutch, German, Spanish, French, Japanese, Korean

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Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.

Reference: https://www.microsoft.com/en-us/learning/exam-77-731.aspx

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Microsoft Office Specialist (MOS) 2016 certification exams introduce a new performance-based format for improved testing of a candidate’s knowledge, skills, and abilities using the MOS 2016 programs:

  • The MOS 2016 exam format incorporates multiple projects.
  • MOS 2016 exam task instructions generally do not include the command name, as in previous versions. For example, function names are avoided and are replaced with descriptors. This means candidates must understand the purpose and common usage of the program functionality in order to successfully complete the tasks in each of the projects.

Part of the requirements for: Microsoft Office Specialist: Microsoft Outlook 2016

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Microsoft 77-731 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Manage contacts and groups10-15%- Create and manage contact groups
- Create and edit contacts
- Share and update contact information
Topic 2: Manage schedules35-40%- Share and update calendars
- Manage tasks and notes
- Manage meeting requests and responses
- Create appointments, meetings, and events
- Create and manage calendars
Topic 3: Manage messages35-40%- Organize and manage messages
- Insert items and attachments
- Create and format email messages
- Configure message tracking and delivery options
- Apply rules and Quick Steps
Topic 4: Manage the Outlook environment for productivity20-25%- Perform search operations
- Customize Outlook settings
- Print and save items
- Configure mail and reading options

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