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Avaya 46150T Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IP Office Editions and Deployment Models | - Deployment Scenarios
|
| Topic 2: Unified Communications and Mobility | - Mobility Solutions
|
| Topic 3: Customer Requirements Analysis | - Solution Recommendation
|
| Topic 4: Avaya IP Office Platform Overview | - Positioning of Avaya IP Office
|
| Topic 5: Support and Services | - IP Office Support Services
|
| Topic 6: Platform Architecture and Infrastructure | - Resiliency and Scalability
|
Avaya APSS Avaya Solutions for Midsized Customers Online Test Sample Questions:
1. Your customer describes a recent situation in which they were not able to accurately forecast demand and were short-staffed as a result.
Which feature of Avaya IX TM Workforce Engagement Select would help this customer mor effectively manage staff?
A) Coach and Learn
B) Desktop Trigger
C) Workforce Management
D) Analyze module
E) Live Monitor
2. Which of the following customer concerns are related to meeting the needs of a mobile workforce? (Select two.)
A) Work from anywhere
B) Driving efficiencies
C) Customer Satisfaction
D) Simplifying management
E) Bring Your Own Device (BYOD)
3. Your customer describes a recent experience where live monitoring and agent desktop screen captures would have helped to more quickly resolve an issue.
Which Avaya IX TM Workforce Engagement Select package would provide that functionality?
A) Standard Edition
B) Recorder Edition
C) Desktop Trigger
D) Workforce Management
E) Quality Management Edition
4. Which of the following Avaya IP Office TM editions would you position as options for a customer seeking communications for 450 employees who require access to advanced features and high availability/resiliency? (Select two.)
A) Essential Edition
B) Preferred Edition
C) Server Edition
D) Basic Edition
E) Select Edition
Solutions:
| Question # 1 Answer: E | Question # 2 Answer: A,E | Question # 3 Answer: D | Question # 4 Answer: C,E |
